If Chase Bank puts in writing that customer disputes are handled by arbitration, but then does not allow me arbitration when I have a dispute with them over their change in terms with no opt out option, has Chase Bank committed mail fraud?
I think it is mail fraud for Chase Bank to put something in writing, send the writing through the mail, and then not honor what they wrote. I am challenging the raising of the monthly minimum payment from 2% to 5% on customers (myself included) that had low interest balance transfer loans with Chase Bank.
