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"YOU TAKE OUR MONEY, YOU WANT OUR HOUSE, YOU WON'T EVEN HELP US OUT."
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DAY-43, LOCAL GOVERNMENTS BEING HIT HARD BY CREDIT CARD COMPANIES ME FIRST ATTITUDE.
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IS IT FAIR TO CHANGE FIXED-RATE CREDIT CARDS TO VARIABLE RATES?

IS IT FAIR TO CHANGE FIXED-RATE CREDIT CARDS TO VARIABLE RATES?
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CHASE BANK PROTEST MARCH TO THE SANTA MONICA SEA, THEN SEE JOAN IN CONCERT, FREE! THURSDAY, JULY 9

CHASE BANK PROTEST MARCH TO THE SANTA MONICA SEA, THEN SEE JOAN IN CONCERT, FREE!  THURSDAY, JULY 9
DO YOU HAVE A DAILY-PROTEST.com or BLOGGERS AGAINST CHASE BANK.com SIGN? THEN MARCH to the FREE JOAN BAEZ CONCERT at the SANTA MONICA PIER!
JOAN BAEZ DOES NOT KNOW WHO WE ARE AND THEREFORE IS NOT ENDORSING THE CHASE BANK PROTEST MARCH, BUT, WHAT FAMOUS CELEBRITY IS?
NO NEED TO TRY AND ASSEMBLE FOR THE MARCH, JUST MARCH FROM WHERE EVER YOU ARE COMING FROM WITH YOUR DAILY-PROTEST.com SIGN!
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Friday, July 24, 2009

Chase Bank offers ProActive Solutions for Customers who Cannot Afford the 2% to 5% Monthly Minimum Payment.


I just spoke with Chase Bank Credit Card Pro-Active Solutions Department. I did not go through the actual process of requesting a credit card "loan modification", but you can. The loan modification is for anyone who cannot afford the Chase Bank 2% to 5% raise in the monthly minimum payment on their low interest credit card loan.

Basically, you will be asked what your income is. Your deal will be based on your income and your ability to pay back the loan within a five year period. My opinion is that they are not verifying income. However, if you lie about your income and get a new deal, and then can't make the payments on the new deal, you won't be eligible for any additional modification for five years, and your account will probably go to default.

If you lie about your income, but can still make the payments on time every month until you pay off the loan, then, whatever, whatever. Ultimately, Chase Bank IS STEALING FROM YOU because they are forcing you to accept an accelerated paydown of your low interest rate credit card if it cause you to take longer to pay down other debt that is at a higher interest rate! However, a five year deal is better than either defaulting or accepting their 5% monthly minimum payment program if you cannot afford to pay down the debt that fast, or have to lower your payments on other debts that have a higher revolving interest rate charge.

I really don't like that everybody that is about to have their monthly minimum payment raised from 2% to 5% is NOT being notified about the five year plan. Only the bare minimum who check out a blog like this will discover this program. I think not notifying EACH AND EVERY CUSTOMER about the five year deal is deceptive. Everyone who was offered a similar type of low interest, life of the loan credit card offer (a life of the loan percentage rate of anywhere from 1.99 to 5.99 for the life of the loan) should be notified about the five year deal, so why doesn't Chase Bank just offer a one size fits all INCENTIVE BASED credit card debt paydown plan?
In the meantime, the best plan you can get from Chase Bank appears to be the five year deal. Please understand that you will be making that same size payment each month for the next five years AND your card will be CLOSED to new activity of any kind! You should however, retain the interest rate you are currently paying, and in some instances, apparently people are getting even lower interest rate offers.
You can pad down the payment on your five year deal by first making a bigger than normal payment to the account before asking for the five year deal.

I'm still going to ask for arbitration, but for most of you, Chase Bank ProActive Solutions may be the way to go. Allegedly, one can ask for ProActive Solutions at any time as long as their account REMAINS in good standing.
Chase Bank's Pro Active Solution phone number is... 866-351-0182, Pro Active hours of operation, Eastern Standard Time are, Mon-Thur 8AM to 10PM, Friday 8AM to 7PM, Saturday, 8AM to 5PM, Sunday 9AM-10PM
If you go through the process, please leave a comment here as to what your deal was, you can leave the comment anonymously if you wish.

(Edit update - I ended up going for the five year program. I made one payment at the 5% monthly minimum payment, and then I applied for the five year deal. That one 5% monthly minimum payment caused my five year plan to lower by I think it was 10 dollars a month over what it would have been had I not made that one bigger payment first.)

HOW YOU CAN HELP! MAKE A DAILY-PROTEST.com sign and put it where others will see it. Daily-Protest.com signs can be placed in a storefront window, a bulletin board at work, or a countertop. Raise curiosity and awareness about how Chase Bank is harming a LOT of of their BEST customers by making a Daily-Protest.com sign.

23 comments:

old_times said...

There are several options for the almost 1 million customers that Chase has screwed. First, contact Chase just so you can hear the "that's too bad" speech. Then file a complaint here
http://www.helpwithmybank.gov/complaints/index.html
It will get Chase attention! Also file a complaint with your states Attorneys General and Federal Attorneys General. Chase is doing this to get rid of customers that carry a low interest balance or a large balance. They can get away with it as long as people are sheep.
This is what you get with a government controlled by corporate money. Like FDR said, a government by organized money is just as dangerous as a government by organized mob.

Alessandro Machi said...

Because I have decided to write a book about this whole situation and how it has adversely affected unknown thousands of people, I felt the five year deal was the only survivable solution for me.

Many many people do not even know about the five year plan because it appears that Chase Bank lobbied the credit card reform bill act to not have to send out any notifications about the five year deal.

If you don't find my blogs, odds are you won't know about the five year deal.

Anonymous said...

The five year deal is a bad deal.

I called Chase to ask if they would consider adjusting my minimum payment from 5% back to 2%. They said they would be happy to help. They asked questions about my income and then offered to close my account and put me into a new loan. My payments would revert to what they were before the increase AND my interest rate would rise to 6%. (I have 2.99% and 4.99% rates for the life of the balance.) I told them no. They asked me if I had considered making a balance transfer to another bank. They just want to get out of the low rates as quickly as possible. They give no reason for raising the payment other than "corporate decision" and "it will help you pay down your loan faster". Raising the minimum was the only legal way they could find to get out of the loans, since they promised customers rates "for the life of the balance". Of course, rates like this for life of the balance are not available today, and balance transfer fees have increased (I've seen up to 5%), many of them with no maximum. I will continue making the 5% payments as long as I can manage to. The payments will continue to drop as the balance is reduced, and the bastards will still have to honor the rates.

Alessandro Machi said...

Chase bank is supposed to give you the SAME OR LOWER interest rate to what you already have. I am sorry they did not do that for you.

Since Chase Bank appears to be breaking the spirit of the agreement it might help if you make sure you maximize what you think you will be earning when you speak to them.

I am of the opinion that the less you make, the worse they treat you. I am not suggesting you lie, but I am not sure that underestimating your income helps you.

I am not saying you did underestimate your income either. It may also be that Chase Bank has settled on a 6% interest rate.

That is still going to be better than what else is out there and it may make sense to take the offer, but you theoretically can still reserve the right to sue them or join a class action lawsuit if down the road you feel like they stole wealth from you by their actions.

If you have other higher interest rate accounts that you are trying to pay off, accelerating your payments on this low interest rate account means you will pay more interest on the other higher interest rate accounts because you have to pay them down at a slower rate because Chase Bank wants their accounts paid down faster.

I could see this as another class action lawsuit down the road.

Alessandro Machi said...

If you can actually hang on for about 10 -12 months from the time they raised your monthly minimum payment, your monthly minimum will rapidly drop.

And if you can't hang on that long, and then decide to take the 5 year deal, you will find the payments may become affordable for you because you helped accelerate the debt pay down for a couple of months first.

jaquebonet said...

Thank you Alessandro. I appreciate the advice (I was anonymous on11/21). It helps to know you are not alone. Chase has shown a blatent disregard for the interests of their customers by raising the minimum payment during a time of high unemployment and difficult economic conditions.

I hope that Chase will lose customers and suffer a decline in profits as a result of their actions. Only that, I beleive, will cause the banks to take notice and realize that screwing their customers is not the best long term strategy for success.

As new regulations are passed to prevent abuse, the banks are one step ahead, finding new ways to subvert the law. The bank is your enemy.

I closed my business and became unemployed. I carried some balances on credit cards that were higher than usual. Bank of America sent me a notice that they were raising the interest rate on my VISA card to 29.99%. The reason they gave: the balance on the accout was higher than ususal and a recent payment was lower than usual. Advanta did the same thing-from 7.99% to 29.99%, 34.99% for balance transfers! They didn't even give a reason-said they were not reqired to. I never made a late payment on any of my accounts.

I recently got a check for $69.00 from Advanta-the result of a consent agreement with the FDIC, who nailed them for unfair practices under sec 5 of the Federal Trade Commission Act. So there is hope.

Alessandro Machi said...

The 5 year plan does work. However I now seem to be getting monthly letters thanking me for being on the program.

It makes me wonder if Chase is able to get some kind of payback from the government for "working with me" even though it was Chase who is stilling from me when they forced me to pay back my low interest rate loan 150% faster.

I am truly afraid to research this and find out why I am getting these monthly thank you letters from Chase.

Alessandro Machi said...

The 5 year plan does work. However I now seem to be getting monthly letters thanking me for being on the program.

It makes me wonder if Chase is able to get some kind of payback from the government for "working with me" even though it was Chase who is stilling from me when they forced me to pay back my low interest rate loan 150% faster.

I am truly afraid to research this and find out why I am getting these monthly thank you letters from Chase.

Gerry said...

Alessandro, as we have discussed on-line I had TWO separate fixed rates balance transfer loans at 4.99%. When I initially called to question the 150% increase in the minimum payment they offered me NO solution at all.

After reading your posts that you can negotiate I agreed to a change to 8.99% for 18 months and then it would have gone up to 18% after that. At the time I did NOT know about the 5 year plan, which I would have accepted, and I had arranged an even lower home equity loan by then. So I was just trying to minimize my payment to Chase who I consider to be Predators.

Please FINISH your book, it is important. There is a major trust issue here broken with a financial institution that I had dealt with for over a decade. Their outsourced call centers in India ENJOYED our discomfort. Please finish your book so more of our friends and neighbors can know what Chase Bank did to 1 million of their best customers, and amazingly many of them WILL close their accounts too. It is VERY satisfying to share this story with colleagues as the truth and a warning and watch them END their business relationship with Chase Bank.

Friends don't let Friends use Chase Bank.

Gerry said...

PS. I believe that it is important to warn your local communities about Chase Bank as they try and open up local branches in your community, often with tax incentives.
DO NOT let Chase Bank open local branches in your community after receiving bailouts with OUR tax dollars AND with additional local tax incentives in your municipality. They are predators and currently have 13 class action law suits against them. BE SURE to notify ALL members of your local boards of their predatory actions and the 13 class action law suits.

Friends don't let Friends use Chase Bank.

jaquebonet said...

Gerry, I appreciate your comments. I agree with everything you say about Chase. However...

All the major banks operate the same way. They are ALL predators. They will do whatever they decide will improve their bottom line-period. If they think helping customers in tough times by not raising their rates will help their image and improve their bottom line, they won't raise them. If they calculate that their image will not suffer sufficient damage to offset the gains they will realize by raising the rates, they will raise them. After I closed my business and was in a situation where I needed the low rates they had given me, they all used any legal means possible to raise the rates. (Some also used illegal means). I was no longer profitable to them.

Regarding your "Friends don't let friends..." comment - I don't think most people care about the experiences their friends have with businesses. They care about their own experiences. I told my brother how Chase was screwing all these people, including me. Guess what he said - "Oh Chase is the best one I've dealt with. They've always treated me like a king. Bank of America is the one that is really f*#ked."

One thing this experience has done is change my views on regulation. I used to pretty much feel that government should stay out business - free market, buyer beware and all that. I now think MORE regulation is needed.

Bil said...

Thank you jaquebonet, I really appreciate your feedback and I would like to know if OTHER companies pulled this 150% minimum balance increase because so far that is not my understanding. I had even lower fixed balance transfer loans with Citibank and Discover that I currently still have and they did NOT do that.

I have had very good experience getting friends and colleagues to drop Chase. It FEELS Good, you can't trust Chase, and they are better off at Credit Unions anyway.

I don't doubt that BofA can jerk you around if you are late on rates, overdrafts etc but my issue is Chase's blatant attempt to force out their NEVER late low balance fixed rate loans by jacking the minimum payment 150%.

I used to travel internationally a great deal and I have HUGE credit lines on all these cards. Chase USED to be the same class act as the others were. Chase imo are now predators and IS a much different company than it was 10 years ago. I find BofA and Discover to still be very class acts.

Please, can anyone advise if any other companies pulled the 150% minimum balance trick? I understood Citi wanted to but was watching the fallout from Chase essentially attacking 1 million of their best customers, some of them like ME, with a VERY LOOONG memory, articulate and angry.
Thanks in advance:)

Friends don't let Friends use Chase Bank.

Alessandro?

Alessandro Machi said...

Basically, you all are right. All the banks are ready willing and able to squeeze as much and even more than the customer can afford.

And it also true that Chase Bank and their 150% increase was the FIRST to do it, and possibly without the response of many many protest groups, other banks probably would have followed.

There is a video that has recently come out about moving your money to a community bank or credit unions.

Might not be a bad idea to share your accounts at local banks as well.

Alessandro Machi said...

Hi Gerry,

I specifically upgraded my computer so I could write my books. My books were/are going to incorporate photos in them.

When I upgraded my computer to Snow Leopard, suddenly my canon camera would no longer upload my photos to my canon image browser software.

Because of my editing background, this was actually a big deal for me. The photo content relates to the word content and I needed my photos all uploaded plus the ability to upload new photos if necessary.

I cannot patchwork this project together. I need to do it the way it needs to be done. In the meantime I have another pressing matter, which is converting my video business to a teaching class environment
so I can fight back against the corporate clowns in the classroom, my classroom.

I never dreamed Canon and Apple would perpetrate such a fraud on the american consumer, nor that costco would go along with it so willingly and sell canon cameras even after being notified by me that canon cameras would not work on Apple Snow Leopard for FOUR MONTHS NOW! Wow.

Gerry said...

Alessandro, I am sorry that there are these kind of compatibility issues from good companies. That is one of the reasons I gave up being an early adopter.

I can give you one solution and that is to go pick up a 1.5ghz 12" G4 on ebay or craigslist, still the smallest apple powerbook and reasonably fast, loaded at $500. I have two and am going to run them until Apple's tablet or real notebook comes out. Nothing so special about Snow Leopard to lose paper out the door time. Good Luck.

Friends don't let Friends use Chase Bank.
(OR let them get behind on their book or dissertations:)

jaquebonet said...

Bil - I don't know of other banks that have raised their minimum payments to 5% as Chase has.

That you consider Discover and BofA to be "very class acts" illustrates my point that people care about their own experiences as opposed to the experience of others. I think what Chase did is shameful, but what BofA did to me was even worse. I was never late with a payment and never had an overdraft in 20 years with BofA. When I needed to carry a balance on my BofA card, they raised my interest rate to 29.99% - on the balance that already existed, with no prior notice. (Recent laws have made this practice illegal). 29.99% should be illegal! Loan sharks charge that kind of interest. Banks have become loan sharks - only worse. With loan sharks you know in advance that you are getting screwed. Whatever happened to usury laws?

So Chase's shameful action is not as shameful to me as the action of the "class act" BofA's action. Fortunately for me I was able to transfer the BofA balance to another bank (for which I had to pay a transaction fee).

Meanwhile, I still have the 2.99% loan from Chase, which they must honor as long as I continue to make the 5% payments. I won't let them off the hook by refinacing at a higher rate; that is what they want.

Alessandro Machi said...

Jacque, you might have had an opt out option with Bank of America. They also may not have advised you about this.

Opting out would have closed your card but allowed you to continue at the old interest rate.

Alessandro Machi said...

I would agree that jumping your rate to 29% is as bad and perhaps worse than what Chase Bank did.

But keep in mind that many banks have been jumping rates to as high as 29%. However, it appears that Chase Bank is the only one that has also so blatantly and arrogantly reneged on their life of loan, low interest rate offers as well.

Chase Bank-2, Other Banks-1.

Gerry said...

Jacque, I am not sure where you get the assumption that I would only care about my experience instead of the experience of others, particularly when you had not yet shared your experience.

I am sorry that you had that experience, it was my understanding that was kind of automatic if payments were late, I realize that you weren't and YES that 29.99 SHOULD be illegal and I would close the card Immediately as Alessandro suggests. One problem with the opt outs is that they send them in something that looks so much like junk mail that they often get automatically tossed. I DID make this complaint to a regulatory agency in 2007 and they said they were beginning an investigation into that practice, and your complaint goes directly INTO that Banks file for review.

I am still going to draw my own distinction between what I perceived as a short term vs. long term abuse. When we accepted and agreed to Chases "fixed rate until the balance is paid", we were entering into commitments that were at least 4 years and planned accordingly. Some financed cars, others like me financed graduate school etc. Chase suddenly found themselves with all these underperforming "toxic assets" as a result of THEIR lack of Long Term Planning. All we did was accept their offer and perform per the contract. THEN they attacked 1 million of their "best" customers with a 150% minimum payment INCREASE in the fine print. I would have gone with the 5 year fixed rate "negotiation" had I known about it and that will be my offense when the class action suits are settled.

I WOULD actually appreciate somebody convincing me that Chase isn't any worse than any others because I do dedicate about an hour a day to telling my story and warning people and communities about Chase Banks' predatory style. I would be glad to spend that hour making the planet a little safer another way:)

Alessandro Machi said...

Chase is the worst in my opinion, but the 29.99 raise qualifies as just as bad as the raise in the monthly minimum payment. It's just that Chase has done both, whereas other banks have just done one of the two.

An actuarial could probably prove that Chase really did not lose money from that low interest rate offer.

It is pretty much a given that every month, 1% of those with the low interest rate offer were late with their payment and were instantly hiked to around a 24% rate.

It is pretty much a given that others mistakenly made additional purchases after getting the low interest rate offer, and those purchases would have been at a much higher interest rate as well, and buried behind the low interest rate offer compounding every month at that very high interest rate.

Think of it in terms of thirds. One third was late, and either paid the higher rate or retransferred their balance elsewhere, the second third buried higher interest rate debt behind the low interest rate offer, and then the final third actually stuck to the terms and was enjoying the promised low interest rate benefit.

So if Chase Bank claims that these low interest rate life of the loan offers are toxic assets it is actually a lie because what Chase does not divulge is how much they made are making from the other two groups that were either late or reused their card after getting the low interest rate.

jaquebonet said...

Gerry - Maybe these sites will help convince you that Chase is no worse than any of the other banks. People on these blogs are just as passionately convinced that their bank is the worst as you are that Chase is the worst.

But let me also tell you that you are doing a good thing by trying to warn people about Chase. They don't care about people. You do, and Alessandro does. I thank you both for that.

http://www.bankofamericasucks.com/viewforum.php?f=5

http://www.badcreditcards.org/AdvantaCard.htm

http://consumers.creditnet.com/Discussions/credit-talk/t-discover-sucks-44081.html

http://greggman.com/pages/wellsfargo.htm

http://www.paypalsucks.com/forums/showforum.php?fid=14

Gerry said...

Thanks Jacque!

I WILL look into these next week.
Thx.

AND I welcome anyone else, particularly Chase employees trying to convince me that Chase is not the worst of the worst and cannot be trusted. Blessings.

John Wright said...

WHERE IS MY LOAN MODIFICATION BANK OF AMERICA?

If it walks like a piggy, talks like a piggy, by golly it’s a PIGGY!

BofA and it’s CEO Brian Moynihan reminds me of that song by John Lennon and George Harrison titled "Piggies" I invite you to listen to this song on youtube and see if it appropriately fits.

http://www.youtube.com/watch?v=NTmeHM-Hojg&feature=related

Have you seen the little piggies
Crawling in the dirt
And for all the little piggies
Life is getting worse
Always having dirt to play around in.

Have you seen the bigger piggies
In their starched white shirts
You will find the bigger piggies
Stirring up the dirt
Always have clean shirts to play around in.

In their ties with all their backing
They don't care what goes on around
In their eyes there's something lacking
What they need's a damn good whacking.

Everywhere there's lots of piggies
Living piggy lives
You can see them out for dinner
With their piggy wives
Clutching forks and knives to eat their bacon.

John Wright vs. Bank of America Lawsuit at:
http://news.yahoo.com/s/prweb/20100323/bs_prweb/prweb3766544_1

When I filed my lawsuit against Bank of America, myself and United Law Group thought of the many others out there in the same situation. It was then that we decided to educate the public on what these piggy banks are doing, as well as unite us all together as one voice. Please help me turn this David vs. Goliath modification process, into a Goliath vs. Goliath.

Please stand with me and United Law Group and send an email to Bank of America that states that we will no longer tolerate their potentially illegal, fraudulent, irregular and abusive business methods.

Divided we might have fell America, but united we must stand!

Please send your email directly to Bank of America and include the following:

1. Your name
2. Your complaint concerning your experience with Bank of America.
3. Please end your email “I support John Wright vs. BofA Lawsuit!”
4. Please send a copy of your email to johns-wright@hotmail.com
5. Please send your email to both BofA link below and the CEO email

BofA Linked Email:
https://www3.bankofamerica.com/contact/?lob=general&contact_returnto=&state=VA

CEO Brian Moynihan:
brian.t.moynihan@bankofamerica.com

 

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