Is Chase Bank Committing MAIL FRAUD by not allowing me Arbitration?

If Chase Bank puts in writing that customer disputes are handled by arbitration, but then does not allow me arbitration when I have a dispute with them over their change in terms with no opt out option, has Chase Bank committed mail fraud?

I think it is mail fraud for Chase Bank to put something in writing, send the writing through the mail, and then not honor what they wrote. I am challenging the raising of the monthly minimum payment from 2% to 5% on customers (myself included) that had low interest balance transfer loans with Chase Bank.

HOW YOU CAN HELP! MAKE A DAILY-PROTEST.com sign and put it where others will see it. Daily-Protest.com signs can be placed in a storefront window, a bulletin board at work, or a countertop. Raise curiosity and awareness about how Chase Bank is harming a LOT of of their BEST customers by making a Daily-Protest.com sign.