One of my worries about the complacency of americans over the credit card scandal is that whatever miserable treatment americans accept will still be better than what happens elsewhere. As credit card companies do horrible things like go back on their previous promises in the United States, their behavior in other parts of the world will be even worse.
Overall, Chase Bank has really been the worst in my book. One time Citibank tricked my father into accepting a 6 month low interest rate offer when I had instructed him to wait for a life of the loan deal like he previously had (and mistakenly balance transferred elsewhere). Another time an AMEX phone sales person switched me to a delta sky miles card while promising THREE TIMES my interest rate would not change (it did, upwards of course),
Of course a customer should be allowed to set the actual number of the day each month they want to pay their bill. Of course a credit card customers should not be forced to pay before their first paycheck arrives for that month, thereby leading to a default and no doubt a much higher interest rate.
And picking up a payment from the person's home, on a Sunday, in front of family members, huh??? Come Citibank, you can do better than that, you should be proud to be better than Chase Bank Credit Card, and it is not that hard either.
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